Privacy Policy

Different Keys Limited

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email hello@differentkeys.online

🔍 Quick Summary

• We collect only essential details (name, email) to provide coaching and consulting services.

• Your personal contact details will never be sold or shared for marketing purposes.

• Cookies help improve website performance, but you can manage your preferences.

• You have rights over your data – contact us to access or delete your information.

🔗 [Read Full Policy Below]

1. What Information We Collect and Why

We collect and process the following personal information:

✅ Name & Email Address – When you contact us via our website, we collect this information only to respond to your enquiry.

✅ Service-Related Data – If you engage in coaching, we retain records for up to 7 years, as required by professional and legal standards.

💡 We do not sell, trade, or share your personal information for marketing purposes.

2. How We Use and Share Your Information

We use your data strictly for:

✔️ Providing coaching services and responding to enquiries

✔️ Fulfilling any legal obligations (e.g., financial record-keeping)

✔️ Improving website functionality and user experience

Who We Share Data With (Only When Necessary)

Your personal data is never sold. It may be shared in the following limited cases:

• Professional Accreditation Bodies (only with explicit consent)

• Legal or Regulatory Authorities (if required by law)

3. Cookie Policy: How We Use Cookies

Like most websites, we use cookies to improve functionality and understand how visitors interact with our content.

Types of Cookies on Our Website

1️⃣ Essential Cookies – Required for security and functionality (e.g., Wix login sessions).

2️⃣ Analytics Cookies – We may use Wix Analytics or Google Analytics to understand traffic patterns.

3️⃣ Performance Cookies – Help us optimize page load times and user experience.

Managing Your Cookie Preferences

• You can accept or reject non-essential cookies through the cookie banner.

• You can also manage cookies via your browser settings.

💡 We do not use cookies to collect personally identifiable information.

4. Your Rights Over Your Data

You have the right to:

✅ Request access to the personal data we hold about you

✅ Ask for corrections if data is inaccurate

✅ Request deletion of your data (except where legal retention applies)

📩 To exercise these rights, contact: hello@differentkeys.online

5. How We Protect Your Data

• We use Wix’s secure servers and encryption tools to protect your data.

• Access to stored data is restricted to authorized personnel only.

• We never sell or share your details with advertisers or third-party marketers.

6. How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

📅 Last Updated: 26 February 2025